Maxfancy.com requires your support and we wish to create a satisfying and enjoyable shopping experience for you. Our policies were created to accommodate customer's needs and address the specific nature of our products. We also have a QC team who tests your ordered products to make sure they are functioning correctly before they are packed and sent to you. In addition to the normal quality assurance checks, all the goods have passed in the factory line.
If you are not satisfied with the product purchased from Maxfancy.com, you may return it for refund or exchange within 7 days since you received the product. Please make sure the product you return is in the original packaging (unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached) and the merchandise is in the same condition and will not affect our secondary sale. But we will not assume the reshipping fee.
Note: Tights, jewelry, swimwear, Lingerie and Accessories (except shoes)are not allowed to be returned or exchanged
If you received the items that is not you ordered , please take some images and show to us ASAP, we will resend the right one to you immediately.
If you have any question regarding return policy, please feel free to contact us by firstname.lastname@example.org